Q: Will you sell your products online in the future?

A: Presently Appliance Connection has no plans to begin offering e-commerce services.  

Q: Do you offer delivery services?

A: Yes. Appliance Connection employs trained professionals to deliver all customer orders.

Q: Do you offer installation services?

A: If you require installation services, please indicate this at the time of purchase. Installation is not included in the price of our appliances.

Q: Who does Appliance Connection utilize for extended warranty service?

A: Extended warranties are available through NSI. Click here to view the terms. 

Q: I have a Appliance Connection extended warranty on my washer and it is broken; what should I do?

A: If you are experiencing difficulties with an appliance covered by our extended warranty, please contact our store and have your warranty number ready to quote to the representative.

Q: Where do I go to Register my GE Appliances? 

A: You may follow this link to register your new GE Appliances and enter to win $2500 from GE.

Q: Does Appliance Connection participate in the "Cash for Clunkers" program?

A: Appliance Connection participates in all rebate programs available through Manufacturers and Rebate Warehouses. For more information on the "Cash for Clunkers" Rebate program please click here. 

Q: How do I take advantage of Virginia Income Tax Deductions on the purchase of Energy Efficient products?

A: Click here to find out information on Virginia's Income Tax Deductions for Energy Efficient products.

Q: What is Virginia's Cash for Appliances program and how will it work?

A: Click here to find out information on Virginia's Cash for Appliances program for Energy Efficient products.

Q: I am picking up my appliances. Is there a specific time this service is allowed?

A: Yes. Appliance Connection allows customers to pick up their orders Monday through Saturday 9AM to 5 PM.
 

Q: I purchased an Advantium GE Microwave and am unable to locate my cooking guide, where could I get one?

A: For your convenience Appliance Connection has posted the Advantium Cooking Guides from the GE Website for the 120 version and 240 version. Just roll over the version you have and click on the link.