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Serving the Local Community for 33 years.
703-492-SAVE
3.5 | 311 Reviews

24 cu. ft. Smart Counter-Depth Refrigerator with Craft Ice™

LG LRFXC2416S

Features

  • ThinQ Offer: Get a free extra year limited warranty (up to $185 value) through 7/10/24. Terms apply
  • 24 cu. ft. Capacity
  • Counter-Depth
  • Cool Guard

Quick Specs

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator
  • Width: 35.75"
  • Height: 70.25"
  • Depth: 30.75"
  • Energy Star Rated: Yes
  • Refrigerator Size: 23.5 (cu. ft.)
  • Fresh Food Capacity: 15.4 (cu. ft.)
  • Freezer Capacity: 8.1 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: Yes
  • Sabbath Mode: Yes
  • WiFi Connected: Yes

See More

 
Image Feature

Dual Ice Maker with Craft Ice™

LG's exclusive Craft Ice™ slow melting round ice maker automatically makes batches of three ice spheres per day without the work of time consuming molds. Give your beverages the perfect ice for next level entertaining, from craft cocktails & whiskey to soft drinks, lemonade, even iced coffee. To get even more Craft Ice™, activate Craft Ice+ in the ThinQ® App to make slow-melting ice twice as fast. 3,4

Image Feature

Smart Learner Intuitive Performance

Part of the ThinQ® app, Smart Learner analyzes habits to anticipate temperature, ice & energy needs.

Image Feature

Sharp Design, Seamless Fit

Enjoy a built-in look with the counter depth feature on this LG refrigerator. Thanks to its slightly shallower depth, it can stand flush with your counter top for a sleek look. Learn more

Watch Video

Image Feature

One Size Fills All

Finally, an ice & water dispenser that can accommodate just about any bottle size. With the convenient Measured Fill feature, you can also dispense exact amounts of filtered water in ounces (4,8,16, or 32).

Image Feature

Cool Guard

Cool Guard metal interior panel wall helps maintain cold air while adding a premium look.

Image Feature

Let ThinQ be your guide

Connect your appliance to your smartphone with the ThinQ app. Get notifications about usage, maintenance suggestions, plus early diagnosis for repairs. 1 SHOW ME MORE

Image Feature

Store More

Stock-up and store everything you need. With a cavernous 24 cubic feet of space, this LG French Door refrigerator gives you ample space for all of your family's favorite foods and keeps them conveniently organized and within reach.

Image Feature

Most shelf space 2

Ice makers are great, but not if it means you can't fit all of your food in the fridge. The Slim SpacePlus® Ice System provides more shelf space and allows even more space for door bins.

Image Feature

Measure First, Order Right.

Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space. Watch the Full Movie with Audio Descriptions

Watch Video

Dual Ice Maker with Craft Ice™ LG's exclusive Craft Ice™ slow melting round ice maker automatically makes batches of three ice spheres per day without the work of time consuming molds. Give your beverages the perfect ice for next level entertaining, from craft cocktails & whiskey to soft drinks, lemonade, even iced coffee. To get even more Craft Ice™, activate Craft Ice+ in the ThinQ® App to make slow-melting ice twice as fast. 3,4

Smart Learner Intuitive Performance Part of the ThinQ® app, Smart Learner analyzes habits to anticipate temperature, ice & energy needs.

Sharp Design, Seamless Fit Enjoy a built-in look with the counter depth feature on this LG refrigerator. Thanks to its slightly shallower depth, it can stand flush with your counter top for a sleek look. Learn more

One Size Fills All Finally, an ice & water dispenser that can accommodate just about any bottle size. With the convenient Measured Fill feature, you can also dispense exact amounts of filtered water in ounces (4,8,16, or 32).

Cool Guard Cool Guard metal interior panel wall helps maintain cold air while adding a premium look.

Let ThinQ be your guide Connect your appliance to your smartphone with the ThinQ app. Get notifications about usage, maintenance suggestions, plus early diagnosis for repairs. 1 SHOW ME MORE

Store More Stock-up and store everything you need. With a cavernous 24 cubic feet of space, this LG French Door refrigerator gives you ample space for all of your family's favorite foods and keeps them conveniently organized and within reach.

Most shelf space 2 Ice makers are great, but not if it means you can't fit all of your food in the fridge. The Slim SpacePlus® Ice System provides more shelf space and allows even more space for door bins.

Measure First, Order Right. Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space. Watch the Full Movie with Audio Descriptions

Features

  • ThinQ Offer: Get a free extra year limited warranty (up to $185 value) through 7/10/24. Terms apply
  • 24 cu. ft. Capacity
  • Counter-Depth
  • Cool Guard
  • Tall Ice & Water Dispenser® with Measured Fill
  • Dual Ice Maker with Craft Ice™
  • ThinQ® Technology with ThinQ Care
DIMENSIONS/CLEARANCES/WEIGHTS
Counter Depth Yes
Depth (Total with Door Open) 42.75"
Standard Depth No
Width (Door Open 90 without Handle) 40.75"
LIMITED WARRANTY & UPC
UPC 048231807333
REFRIGERATOR THINQ® SMART FEATURES
ThinQ® Smart Technology Yes
ThinQ Care™ Yes
WATER & ICE SYSTEM
Dispenser Type Global Dispenser

Quick Specs


  • Appearance

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator

  • Dimensions

  • Width: 35.75"
  • Height: 70.25"
  • Depth: 30.75"

  • Features

  • Energy Star Rated: Yes

  • Capacity

  • Refrigerator Size: 23.5 (cu. ft.)
  • Fresh Food Capacity: 15.4 (cu. ft.)
  • Freezer Capacity: 8.1 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: Yes

  • Extras

  • Sabbath Mode: Yes
  • WiFi Connected: Yes

Specifications Sheet

Energy Guide

Owner's Manual English 10,603K 01/08/2021

Owner's Manual Spanish 10,582K 03/15/2021

Get Adobe Reader

* Documents require Adobe Reader.

LG ThinQ Care Warranty Promo

Offer Expires: 4/13/2023 to 7/10/2024 Must be postmarked by: 10/10/2024

Purchase a qualifying LG product and register it through ThinQ app to receive a free 1 Year Extension on Manufacturer Warranty, valued up to $185. Rebate form must be postmarked by 10/10/2024.

LG Buy More Save More Rebate

Offer Expires: 1/4/2024 to 2/28/2024 Must be postmarked by: 5/28/2024

Receive up to a $500 rebate with purchase of 2 or more qualifying LG Appliances. Rebate form must be postmarked by 5/28/2024.

Poster Image

Watch Video

Interactive Tour

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We serve, and provide delivery to the entire Washington DC Metro Area. Full professional delivery and installation services are available in the state of Virginia, as well as limited services in Washington DC and Maryland. We do not, however, ship appliances outside of the Washington DC Metro Area.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

3.5 out of 5

59% of reviewers recommend this product.

2 Stars

Slow ice

DMMT 2/19/2024

Overall a good fridge. Both ice makers are very slow at producing ice even with the Ice Plus button continuously on. And the craft ice maker broke after about a year. LG doesnt have any service technicians in our area so their solution was to send me the ice maker to install myself.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Service

LG Fridge craft ice maker 2/18/2024

Excellent customer service to replace the craft ice maker in my LG fridge.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

2 Stars

Craft ice but broken shelves

Mmdc23 2/14/2024

The second craft makers is so fun The ice on the door sprays ice everywhere on our floor every single time and a yeti doesnt seem to be wide enough to capture it. The worst part is the door shelving and drawer clear plastic is very easy to break and in our short time we are unhappy w the amount of cracks and replacements needed.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
3 Stars

dents

calmom 2/13/2024

We have had our fridge for only 2 years. We already have 4 dents. It dents EXTREMELY easy. We are two adults no kids or pets in the house. I dont even know how they got the dents thas how easily it dents.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

akudura 2/13/2024

Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
2 Stars

Bad ice makers

Ijustwantice 2/3/2024

This is the first refrigerator I have owned that has water and ice. What a convenience That is when it works... So far both the regular and craft ice makers have needed repair within just over a year of use. Ive removed a star for each and a star for both of them happening so soon I did purchase an extended warranty through the retailer but Im concerned about the additional costs this will incur over the lifetime of the fridge. Additional info there are only three people in my family so the icemakers arent getting an unusual amount of use. Other than that Im very happy with it.
Originally posted on lg.com

No, I do not recommend this product

4 Stars

Poor craft ice maker. Good refrigerator/freezer

Momtobobby 2/2/2024

I am happy with this with one major exception and one minor complaint. The design and ease of use is great. The shelves are large and easy to access. The problem is with the craft ice maker. It does not make round balls - they all have a flat/indented spot on the top and a more pointed bottom. In addition the ice maker has had to be replaced 3 times in 2 years Balls get stuck it overfills and pours water into the storage bin it overfills and breaks. Minor issue is the door open alarm cannot be changed or cancelled so when cleaning or putting away groceries there is a very annoying chime.
Originally posted on lg.com

Yes, I recommend this product

2 Stars

Too many issues

Lee58 2/1/2024

I have had mixed feelings about purchasing this refrigerator. I have had continued issues with replacing the water filter as the filter does not line up with the housing. I have spoke to customer service several times and after several attempts I now have been instructed how to align the filter for installation. I just dont think this is something I should have to do each time I install the new filter. Also my refrigerator has now developed a water leak from the ice maker. Too many issues for a unit I have had such a short time.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Looks nice low quality

Pavv 1/30/2024

The craft ice maker failed twice and the compressor also needed replacing once. Now it sits in my kitchen and I hear a buzz all day long. Not sure what is wrong now but struggling to get service to call me. LG did send me a nice video that instructed me on the 30 different noises a refrigerator should make under normal usage. This didnt help my issue and frankly I find it odd that they even have a video with so many acceptable noises.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
3 Stars

Control Panel Issues but Nice Refrigerator

CWK4 1/29/2024

Like the refrigerator but since day one it was extremely difficult to reset the water filter even though I followed all the instructions. I had to call every 6 mos. and each time the tech gave me different ways to get it reset which fortunately I was able to do but not quickly as several methods were tried. Now however I cant reset the water filter the fresh air filter and the lock set doesnt work. Never tried to use the lock so cant say if this is something new but I was always able to reset the fresh air filter until now. I was told that I would have to pay for a tech to come out so I guess Ill have to leave the lights on the control panel permanently.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Outstanding counter depth fridge-Improved

aclmvh 1/28/2024

Great fridge and the largest counter depth in its class. It has the best warranty on the sealed system in its class also- that helped me when my first one could not be repaired and LG bought it back from me. My various repair techs told me they had corrected issues in the compressor and the sealed system....and my last tech told me he had just purchased the same refrigerator. This is the same one I had before but updated with improvements and the craft ice maker is very cool Really like the ThinQ smart features and monitoring and the lighting is better. Also the water filter is much easier to service in its new location on the door without sacrificing space. Time will tell on whether they corrected the flaws in the origina unit but so far love this one.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

The ice makers are junk

metal1120 1/27/2024

The craft ice maker did not last a year. I replaced the top ice maker after a year and a half. I had to have the fan to the top ice maker replaced last week.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Terrible product

Stevenjn 1/23/2024

Craft ice maker has failed 3 times under warranty and the 4th time out of warranty. Regret buying it.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
2 Stars

Craft Ice Maker Not Working

bev75 1/23/2024

This is not a new fridge it came with the house we just bought. The craft ice maker does not work so I am not completely satisfied with it. Would like to see how much it is to fix. Otherwise it just takes up space.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Issue with ice maker 1/22/2024

As soon as warranty expired unit started having issue with intermittent ice fan error messages and it wont make ice or dispense water. Looking at reviews this seems to be a known issue with his model.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Craft Ice Maker is a JOKE

woodyjosh 1/21/2024

How on earth does this frig have anything over a 1 star? A year and just a few days into our new purchase the craft ice maker stopped working. We havent replaced it because 1 its pricy and 2 numerous complaints online state customers are on their 3rd and 4th craft ice maker. Weve even had a few problems with the crushed ice maker as well. Search LG craft maker reviews online and youll see a tremendous amount of complaints. For the price you play LG is ripping folks off. Without LG resolving this issue Ive purchased my last LG product period Model LG LRFXC2416S
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Love this refrigerator

KatieJC 1/19/2024

I bought this a year ago and we are very happy with it The interior lighting illuminates which is so much easier on your eyes The drawers are plentiful and deep
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Awesome fridge

CalebH 1/16/2024

Ive had this fridge for almost 2 years now and I love it. Even for a counter depth it has great space. The craft and cubed ice are fantastic and its a sleek looking appliance Love all my LG products.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
1 Stars

Very disappointing experience

Not happywithLG 1/14/2024

I have had two issues in the first 14 months owning their refrigerator. Ice cube maker and. Frozen fan. One within warranty one outside of warranty. Very disappointing.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Awful

CJAR 1/11/2024

Fridge has broke in 1.5 years. Its a computer issue. LG is no help. Repairman said he wouldnt fix and just buy a new one. I will go with a different brand.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
4 Stars

Happy with it

fridgeuser12345 1/9/2024

We have really enjoyed this refrigerator but it hasnt been without problems. About a year into owning it we started having trouble with it refusing to make ice. It turned out that one of the fans in the freezer area was no longer spinning freely. I had to contact LG support twice. The first time was unhelpful. The second time was sympathetic and they sent a repairperson and ended up confirming the dysfunctional part and replaced it for free which I greatly appreciate it. Besides that weve loved the layout of the fridge and the craft ice is a nice feature weve enjoyed.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
4 Stars

Overall good unit

jmbo 1/2/2024

Have been using this product for 10 months now and overall are satisfied with it. Clean look and functionality. Features and storage within the refrigerator are pretty good although we wish there was a little more space for taller bottles/milk cartons on the shelves. The freezer has ample storage. Our craft ice maker broke about a month ago but LG was quick to send a replacement part. The craft ice maker is neat but we would rather have that space be a secondary normal ice maker or pellet ice maker in addition to the one in the door. Overall would recommend.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
3 Stars

Its fine. The craft ice maker doesnt work well.

Ken_C 1/2/2024

Its a refrigerator. Its not a life-changing event. I was excited to have the craft ice feature but unfortunately it needs a manual reset every time it gets full and the button is hard to find. I like the big spherical ice but its always either old when I dont use it much or not there when I just reset the ice maker.
Originally posted on lg.com

No, I do not recommend this product

5 Stars

High quality fridge with the best service team

DrGoldman 1/1/2024

We have had this fridge for about a year and have really enjoyed every feature of it. The only issue weve had is with the craft ice maker which stopped working - but the service team at LG was extremely accommodating and replaced the ice maker so it is back to being the best appliance we have ever purchased
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Craft Ice Maker Schmaft Schmice Schmaker

AngelDog270 12/29/2023

After 1-year started getting error code 1F E. Fridge had just passed the warranty. The phone support said to try defrosting the fridge for 48 hours... yeaaaah riiiight... Now a few weeks after getting the intermittent 1F E error the craft ice maker isnt working anymore and we are reading reviews at other sites that say this is a common problem with the craft ice maker and it will just break again if you repair it. When the error code is present the other ice maker doesnt work either and you cant use the water dispenser. We are going to have to go to Brita pitchers and ice trays like the good ole days. This is the second worse purchase I have ever made. The first was a used truck... it was a nightmare.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
2 Stars

Worst feature craft ice maker

Dissatisfied af 12/29/2023

I bought this fridge for the craft ice maker. After 3 warranty replacements in 2 yrs. And yet another failed one the craft ice maker is no longer working at all.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
2 Stars

Ice

Orchardtk 12/25/2023

Still trying to resolve craft ice issue - not producing Was told a new craft ice maker would be shipped to me - have not recd as of 12/25/23
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

1 Stars

Disappointed

Dissatisfied af 12/24/2023

We have had to have the craft ice maker replaced 3 times in 2 yrs. It broke a third time but is out of warranty and sits useless now. We bought it for the craft ice maker feature and it has not performed well at all.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
3 Stars

Good fridge crummy service

Mike27523 12/23/2023

Weve had the fridge just over 2 years and everything was going great until a month or so ago. The craft ice maker stopped working. Called LG and they agreed to send a replacement that appeared to be easy to install. They sent one with a completely diffferent wiring harness. Called again and they said that someone in the back office would call me back in 24 hours. 4 days later with no callback I called and they told me it was the right part. I sent pictures and they agreed to send another part - well see if it fits or not.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Poor quality several problems

Not functioning 12/22/2023

I have only had this refrigerator for a few years and have needed service 3 times. The craft ice maker was replaced already and needs replacing again. Warranty doesnt cover repairs . I have purchased many LG appliances through the years. I wont buy the brand again.
Originally posted on lg.com

No, I do not recommend this product

3 Stars

Faulty ice maker

Bbcgolf 12/15/2023

I had it two months and had to have the ice maker replaced.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Quick Craft Maker Fix

simton 12/14/2023

Our craft icemaker was broken. A short call to LG support was sufficient to get a replacement sent. Installation was a breeze. We have craft ice again.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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2 Stars

some issues with the ice maker

pjpf 12/9/2023

i get intermittent IFE errors. One cause can be frost building on the fan. have not solved it completely going on for several months. Defrosted 2x never saw any evidence of ice building up. Spoke with LG dont not much help simply said to get a tech. I think it may be caused after discharging ice the flapper does not fully close and the ice maker begins to thaw and the error occurs. Would be great if LG had a tech I could speak over the phone to assist. Oh well
Originally posted on lg.com

No, I do not recommend this product

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3 Stars

Be Careful With This One

CharlyGC 12/3/2023

I bought this fridge a little over a year ago. I have already needed to get it repaired twice. Both were rare occurrences which makes me think this is a lemon. Very inconvenient and disappointing for a new appliance. LG will not get me a new one and I am tired of this and tired of wasting money having food go bad.
Originally posted on lg.com

No, I do not recommend this product

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4 Stars

Good fridge until functions stop working

Romans827 12/2/2023

Fits in my smaller kitchen but the craft ice maker stopped working about 18 months in.
Originally posted on lg.com

Yes, I recommend this product

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3 Stars

Craft Ice Maker Defective

LValdez 12/1/2023

We had to purchase a new refrigerator during Covid and stock choices was short stocked. In two years the craft ice maker has been replaced twice 3 ice makers. Within a year or more theyve froze up and stop making ice. Surprisingly theyve been covered under warranty. With that it is still a pain to have to deal with the outage.
Originally posted on lg.com

No, I do not recommend this product

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2 Stars

SADLY WE HAVE NO BALLS

LakeGram 11/30/2023

Purchased this fridge in 2021 primarily for that craft ice. The honeymoon period was great about a year. Then we started having problems with the craft ice maker. After speaking with technical service at LG we were able to reset the unit and get it to work for about 2 months. At that time the problems returned. The craft ice maker would not dispense the ice balls and would make a loud grinding/clicking noise as it attempted to do so. We purchased an extended warranty from Allstate through Home Depot. I contacted them they advised me to reach out to LG for parts. LG sent me a new ice maker. I paid a licensed technician to install it $150 which Allstate has yet to reimburse. Because LG had sent the new ice maker your service started to text me. After explaining the entire series of events you offered to send one of your technicians to rectify the issue. That service was scheduled on November 16 between 8am 12 noon. To date November 30 I have yet to have a service technician attempt to come contact me or respond to messages I left on the number I was given. Your system keeps reaching out to see if all is well but no action is being taken. This is my first..and last..LG appliance to purchase. The only reason for rating this product a 2 is that the balance of the unit keeps food cold just like refrigeration has been doing for decades.
Originally posted on lg.com

No, I do not recommend this product

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2 Stars

Could be better

Knowledge71 11/29/2023

Great refrigerator if you like to hear banging noises that wake you up in the middle of the night. The ice maker has been replaced twice and still makes horrible banging sounds.
Originally posted on lg.com

No, I do not recommend this product

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3 Stars

Great Fridge Minus its selling feature

ManE01 11/22/2023

Have had it for 3 years and have had issues with the Ice sphere maker had it replaced twice already it was one of the selling points for my partner since she likes to make cocktails at home so other than that the fridge itself is great.
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

Unsatistified

shea5 11/18/2023

I have already had two problems with my refrigerator. To begin with just a few months after I had purchased it the back panel had to be replaced because frost was forming on the food that was in my freezer. It was still under warranty so LG paid for the repair. Then 2 years later I had to replace the fan because it was not working properly. Every time it would turn on it there was an occasional extremely loud sound coming from the refrigerator. The part was not under warranty so I had to pay to have it repaired. I am definitely not satisfied with this product. I shouldnt have to purchase an extended warranty on an expensive elite product. All of the fancy gadgets dont make up for the quality and price of the refrigerator. . My last refrigerator lasted ran for 18 years and I never had an issue with it.
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

Buyer Beware

Bill924816 11/18/2023

After 3 months started getting error messages consistently. LG told me how to get rid of message. After 11 months of owning wouldnt stay cold. Contacted LG again and then the store where I purchased the refrigerator got no response. Had to file a complaint with the Better Business Bureau to get anyone to call me back to set up a repair. The repair kept getting delayed because they couldnt get the part. Took about a month before they were able to replace the fan.
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

rayh2 11/16/2023

Only 18 months old and the craft ice maker has failed twice. Now I cant get a response from local tech for help to install 3rd ice maker
Originally posted on lg.com

No, I do not recommend this product

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3 Stars

Disappointed for the price

Caytea 11/14/2023

the space in the fridge is great lots of shelving and everything is moveable. Love the freezer also very roomy. Ive had a lot of problems with the craft cube maker the door cube maker doesnt make a lot of ice and the water dispenser is slow. Also the flap on the left hand door broke 2 weeks after I got it and doesnt always close the seam between the two french doors when I close it.
Originally posted on lg.com

No, I do not recommend this product

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4 Stars

A solid unit

DannoW 11/12/2023

We bought a set of LG appliances when remodeling our kitchen including a counter depth refrigerator with two French doors for the fridge and lower freezer. It has been working for a little over a year. Its a good reliable unit but they cut a few corners and it requires a bit of maintenance. The good - flexible shelves nice storage drawers good ice/water dispenser in the door attractive stainless steel front. The less good - ice makers can be temperamental but there are good videos to reset / adjust the air filter cover is really cheap plastic and broke the first time I change the filter. Overall a good unite but a few changes would make it great
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Better than expected - and itcame with a surprise

cnco11 11/9/2023

We bought our new LG Fridge a few months ago - like most items we wanted to try everything first before making an assessment - and now we can - it is AMAZING It looks great fits into our kitchen seamlessly and keeps our food fresh and at the perfect temperature. Beyond that we were surprised by the craft ice maker - we didnt even know it was an option when we first bought it but oh boy What a hit Its perfect for the kids drinks adult drinks and just to show off - who that a refrigerator could be fun
Originally posted on lg.com

Yes, I recommend this product

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1 Stars

Horrible quality

JFDardis 11/8/2023

I bought this fridge 2 years ago and both ice makers no longer work. I spent $500 to repair and no luck. I will never buy LG again
Originally posted on lg.com

No, I do not recommend this product

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4 Stars

Craft ice replacement

MSJ in PS 11/7/2023

We needed to replace the craft ice maker. The fridge was still under warranty. I called the service number and someone helped me through several forms. My proof of purchase from Costco was key. I opted for self repair so they sent the replacement ice maker and a water filter as an incentive. The only difficulty was finding a YouTube video for how to do the repair. It was a little tricky but it worked and we have spherical balls of ice again. Hurray
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Great features

Marty69 11/7/2023

I purchased this product in October 2021 and have had 2 years of excellent service. The special features that I really like is the cocktail sphere ice maker that keeps a fine glass of bourbon chilled and the water/ice dispenser on the front door.
Originally posted on lg.com

Yes, I recommend this product

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4 Stars

Too much technology

Emmf 11/7/2023

Im happy with configuration of refrigerator and freezer. But too much technology Not able to set up Thin Q and messages on refrigerator.
Originally posted on lg.com

Yes, I recommend this product

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2 Stars

Extremely Disappointed

Armond G 11/6/2023

We purchased this refrigerator in September of 2022. We were very happy with it until it started leaking water from the icemaker around April or May of 2023. It turned out that the source of the leak was the icemaker as the ice was melting and would leak out of the dispenser. In addition there was an error code that showed on the display and when this showed the panel was completely disabled. This meant no water as well. Very frustrating. I contacted customer service and was told that this is a common issue serious problem and the way to fix it was to unplug the fridge remove all food and let the fridge defrost. This was infuriating as it I have never experienced this with any other refrigerator and this was a huge inconvenience to remove all food and move to the old fridge. Luckily we retained the old fridge and was able to do this. Well this solved the problem temporarily. Several months later the very same issue showed up again. The error message pops up intermittently and the dispensers and panel are inoperable for a few days until it decides to work again. Unfortunately the fridge is now out of warranty as it just expired in September of this year. Now we are stuck with an expensive fridge that doesnt work properly and weve only owned it for little over a year. Needless to say we will never buy another LG refrigerator.E
Originally posted on lg.com

No, I do not recommend this product

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